Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: March 15, 2025
Information We Collect
At Electrospectralbinding, we collect information to provide you with the best possible meditation learning experience. The data we gather helps us personalize your journey, track your progress, and improve our services continuously.
Account Information
Name, email address, phone number, and profile preferences you provide during registration and account setup.
Learning Data
Course progress, meditation session durations, favorite practices, completion rates, and learning preferences.
Device Information
IP address, browser type, device model, operating system, and general location data for service optimization.
Usage Analytics
How you interact with our platform, feature usage patterns, session times, and content engagement metrics.
We also collect information when you contact our support team, participate in surveys, or engage with our community features. This helps us understand your needs better and continuously improve our meditation programs for beginners.
How We Use Your Information
Your personal information serves several important purposes in delivering and enhancing your Electrospectralbinding experience. We believe in being completely transparent about every way we use your data.
Service Delivery & Personalization
- Creating and maintaining your personal learning profile with customized meditation recommendations
- Tracking your progress through our beginner meditation programs and providing achievement recognition
- Sending you relevant course updates, new content notifications, and practice reminders
- Providing technical support and responding to your questions about our platform
Platform Improvement & Research
- Analyzing usage patterns to identify which meditation techniques work best for beginners
- Conducting research to develop more effective learning methodologies
- Testing new features and measuring their impact on user experience
- Identifying and fixing technical issues to ensure smooth platform performance
We never use your personal information for purposes beyond what's necessary to provide and improve our meditation learning services. Your data is never sold to third parties for marketing purposes.
Data Sharing & Third Parties
We maintain strict control over your personal information and only share it in specific, limited circumstances that directly benefit your learning experience or are required by law.
Service Providers
We work with trusted third-party service providers who help us deliver our meditation platform effectively. These include cloud hosting services, email delivery systems, analytics providers, and payment processors. All service providers must sign data protection agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Indian law, legal process, or government request. This includes compliance with data protection regulations, court orders, or law enforcement requests when we have a good faith belief that disclosure is necessary.
Business Transfers
In the unlikely event that Electrospectralbinding is acquired by or merged with another company, your information would be transferred as part of that transaction. We would notify you via email and provide information about your options regarding your personal data.
Aggregated Data
We may share anonymized, aggregated data that cannot identify individual users for research purposes, industry reports, or partnership opportunities. This helps advance meditation education while protecting your privacy completely.
Your Privacy Rights
You have significant control over your personal information and how we use it. We've designed our systems to make exercising these rights as straightforward as possible.
Your Data Rights Include
Access Your Data
Request a complete copy of all personal information we have about you, including your learning progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and all associated personal data from our systems.
Data Portability
Export your learning data in a standard format to transfer to another service if you choose.
Restrict Processing
Limit how we use your information while maintaining your account access and core functionality.
Withdraw Consent
Opt out of optional data collection activities like analytics tracking or marketing communications.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We typically respond to requests within 5-7 business days and complete most actions within 30 days.
Data Security & Protection
Protecting your personal information is one of our highest priorities. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- All data transmission is encrypted using industry-standard SSL/TLS protocols
- Personal information is stored in secure, encrypted databases with restricted access
- Regular security audits and vulnerability assessments of our systems
- Multi-factor authentication for all administrative access to user data
- Automated backup systems with encrypted storage to prevent data loss
Organizational Measures
- Strict access controls ensuring only authorized personnel can access personal data
- Regular privacy and security training for all team members
- Data minimization practices - we only collect what's necessary for our services
- Incident response procedures to address any potential security breaches quickly
While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks and maintain the highest protection standards.
Data Retention & Deletion
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this privacy policy.
Retention Periods
- Active account data is retained while your account remains active and for 2 years after account closure
- Learning progress and course completion data is kept for 5 years to support long-term learning analytics
- Support communications are retained for 3 years for quality assurance and training purposes
- Financial transaction records are kept for 7 years as required by Indian tax and accounting regulations
- Technical logs and security data are typically deleted after 1 year unless needed for ongoing investigations
Deletion Process
When data reaches the end of its retention period or when you request deletion, we remove it from our active systems within 30 days. Some information may remain in encrypted backups for up to 90 additional days before complete removal. We maintain detailed logs of all deletion activities for accountability.
You can request immediate deletion of your account and associated data at any time. This process typically completes within 7-14 business days, and we'll send you confirmation once your information has been permanently removed from our systems.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and understand how you interact with our meditation content.
Types of Cookies We Use
Essential Cookies
Required for core platform functionality, login sessions, and security features. These cannot be disabled.
Preference Cookies
Remember your settings, language preferences, and customization choices for a personalized experience.
Analytics Cookies
Help us understand platform usage patterns and improve our meditation programs based on user behavior.
Performance Cookies
Monitor platform performance, loading times, and technical issues to ensure optimal user experience.
You can control cookie settings through your browser preferences or our cookie management tool in your account settings. Disabling certain cookies may affect platform functionality and your learning experience.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through multiple channels to ensure you're always informed.
Notification Methods
- Email notification to your registered email address at least 30 days before changes take effect
- Prominent notice on our platform homepage and within your account dashboard
- In-app notifications when you next access our meditation programs
- Updated version date at the top of this privacy policy for easy reference
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions & Contact Information
Have questions about this privacy policy or how we handle your personal information? We're here to help and committed to transparency in all our data practices.
Email: [email protected]
Phone: +91 98930 44046
Address: A 4, vidyalaxmi, RH-39, Opp Niwasi Last Bus stop, MIDC, Dombivli
East, Dombivli, Maharashtra 421203, India
We typically respond to privacy inquiries within 2-3 business days and are always happy to clarify any aspect of our data handling practices.